However, there is no need to panic. Everybody is going through the same situation and, eventually, everything will be back to normal. Therefore, you need to make sure you stay connected with your clients and, of course, provide the same great services.

Of course, this is not exactly easy, but neither complicated, as you can keep in touch with everybody, in a very efficient way, as long as you follow some of the tips below!

Inform customers that you are fighting against the spread of COVID-19

If you have not done this already, do it as quickly as possible: send an email to your customers and let them know that you are doing everything possible to protect them when they either order product or service from you or visit your store front.

If your business has a physical location, let them know about the extra cleaning you are doing, as well as the disinfection and hygiene measures.

It is something that takes just a few moments but can act as an image boost for you and your business!

Be more present than ever on social media

Most of your customers are already present on social media and this is definitely excellent news. But during this period you need to use this into your advantage and stay connected!

Considering that, they have more free time than usual, they will, most likely, check out what you are posting more frequently. Whether you are posting new information about COVID-19 or trying to share different materials, to help them forget, for a few moments, about what is happening, it is a great idea to increase your usual posting frequency.

By this, you will show up in their news feeds more often, thus helping your business remain present in their memories.

Serve clients through all your channels

Already offering support through phone and email? Now it’s the perfect moment to take everything one step further and make sure your clients can reach you, no matter where you are!

Sure, social media is one of the best ways to start doing this, but why not start using other messaging platforms. WhatsApp or Skype could be some great options, for starters, or even FaceTime, so you can give customers that “face-to-face” feel, even if you are not there with them.

These are just some examples of the messaging services you can use and the list could go on, as there are several options available. In the end, it is up to you to find the one that suits your business best.

Focus on the online side of your business

Most stores must be kept closed so if you have a store front, it might not be profitable at this time. That is why, if you have an eCommerce component, now it’s time to look after it more than ever.

Remind your customers, by making use of your channels that they can shop for their preferred items online. Oh, and do not forget about offering them a few coupons or special discounts, just to encourage a bit of online shopping. After all, everybody is home and this is the safest way to shop!

We know, it is not exactly easy to stay connected with your clients during the lockdown. That is why we want to help you!

Whether it is the social media marketing, online marketing, reputation management, CRM or email setup and management, the team at IB Systems USA can cover everything your business need. Schedule a call today to find the right solution for your business.

The post Why Keeping In Touch With Your Clients During The Lockdown Is Key appeared first on IB Systems USA.

Enhances productivity
If you are thinking about Office 365 migration, then your staff can be a bit more productive. Since the software offers cross-platform support, users would always be able to access documents from computers running on Windows or Mac OS. Moreover, they can review the documents from smartphones running Android and iOS. This actually helps when companies allow employees to use their own devices rather than managing tasks from their personal computers.

As employees are able to access documents without any hassles, they can edit and save changes from any location. This means that they don’t have to be at the workplace even when they have to deliver something urgent. Moving ahead, the entire team can keep a track of everything through the collaboration features of Office 365. Everyone would be working on the same document or spreadsheet without generating a new version at every instance.

Offers options for deployments
Office 365 can be deployed through numerous ways depending on the Office 365 migration timeline or the security needs.

>> When you need to consider on-premises deployment, then the plans related to Business Premium, ProPlus, E3 or Office 365 Business can be easily deployed once Office 2016 is installed on different computers. This turns out to be helpful when the overall expenses and scalability is taken into consideration.

>> As far as cloud deployment is concerned, this is the most common method related with Office 365. You need to connect with an experienced IT professional and migrate back-end services like Sharepoint and Exchange over the cloud.
>> In case you prefer cloud deployment, then organizations are capable to deploy the software over the cloud as well as on-premises. For instance, the organization can think of integrating Office 365 with SharePoint or on-premises Active Directory services.

Helps to manage costs
In the past, many companies had to go for one-off purchases as they increased the employee strength. But, whenever employees quit their jobs or the company is planning to reduce the number of employees, Microsoft wouldn’t accept the software and give a refund. In such a scenario, the cost can’t be recovered and would be considered as sunk cost. On the other hand, migrating to Office 365, offers a flexibility of managing costs with a structure that could be predicted ahead. You only have to pay for what you use. This is applicable to the Client Access Licensing costs associated with Skype, Exchange or SharePoint. In fact, preparing for Office 365 migration is the best option when you are familiar of the cost structure.

Offers access to the latest version
Once you have availed the services of Office 365, you can use the latest version of the application. This is far different from what it was earlier. At that point in time, you would have to purchase new licenses if new versions of Office have to be used. Moreover, you have to go for the maintenance of Software Assurance agreements from the team of Microsoft.
If you don’t know what Software Assurance is all about, then it’s nothing but an insurance policy. This helps organizations to take the advantage of Microsoft products without the need of buying new licenses. But, since Office 365 gets updated regularly, you don’t have to think about its maintenance.

As you plan for Office 365 migration, make sure you select the right option. You may either opt for a cloud-based solution or a hybrid deployment option. In case you face issues, then you should contact the technical team immediately.

IBSI has always been proud in offering desktop support for businesses based in Florida. Apart from web design services and Lotus Notes support, the company lends a helping hand even when you are unable to manage tasks related to Office 365 migration.

The post REASONS WHY YOU SHOULD THINK ABOUT MIGRATING TO OFFICE 365 appeared first on IB Systems USA.