Skype has released a more detailed explanation today on what actually caused the service outage this month. According to the Skype Blog (2010-12-29), “On Wednesday, December 22, a cluster of support servers responsible for offline instant messaging became overloaded. As a result of this overload, some Skype clients received delayed responses from the overloaded servers. In a version of the Skype for Windows client (version 5.0.0152), the delayed responses from the overloaded servers were not properly processed, causing Windows clients running the affected version to crash.
Users running either the latest Skype for Windows (version 22.214.171.124), older versions of Skype for Windows (4.0 versions), Skype for Mac, Skype for iPhone, Skype on your TV, and Skype Connect or Skype Manager for enterprises were not affected by this initial problem.
However, around 50% of all Skype users globally were running the 126.96.36.199 version of Skype for Windows, and the crashes caused approximately 40% of those clients to fail. These clients included 25–30% of the publicly available supernodes, also failed as a result of this problem.”